Ensuring long-term performance, reliability, and safety with expert support.
✅ Preventive Maintenance – Regular check-ups to keep systems running efficiently.
✅ Spare Parts & Repairs – Genuine components for lasting performance.
✅ Elevator Modernization – Upgrading old systems with the latest technology.
✅ 24/7 Emergency Support – Reliable service when you need it the most.
At Gulf Integrated Vertical Solutions (GIVS), we’re enhancing customer experience with our new Service Management System and mobile app. This innovative platform replaces traditional methods, offering greater efficiency and convenience for our AMC customers.
Our new Service Management System is designed to simplify and streamline AMC operations for both our team and customers. It enables real-time tracking of service requests, maintenance schedules, and on-site activities—ensuring optimal system performance at all times.
At GIVS, we’re committed to leveraging technology to enhance service quality. This user-friendly mobile platform marks a major step forward in improving efficiency and customer satisfaction, making vertical transportation service management easier, faster, and more reliable than ever.
Allows customers to report elevator issues, request maintenance, or schedule service appointments.
Provides customers with updates on the status of their service requests and estimated arrival times of service technicians.
Enables customers to view, reschedule, or cancel service appointments conveniently through the app.
Includes an emergency button for users to request immediate assistance in case of elevator emergencies.
Allows administrators to view, prioritize, and assign service tickets to technicians based on location, urgency, and skillset.
Facilitates the scheduling of routine maintenance tasks, inspections, and repairs to ensure elevator safety and compliance.
Streamlines the dispatching process by assigning service tickets to available technicians and optimizing route planning.
Generates reports on service performance, downtime, maintenance history, and compliance metrics for informed decision-making.
Provides service technicians with a list of assigned tasks, including details of the issue, location, and customer information.
Integrates diagnostic tools and manuals to help technicians diagnose and troubleshoot elevator issues efficiently.
Allows technicians to check parts availability, order replacements, and track inventory usage while on-site.
Enables technicians to log time spent on each service task for accurate billing and performance analysis.
